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Tasks

A task is one piece of work with one owner, one status and one thread. A request you send is a task; each piece of a plan is a task; a review is a task; a conversation with an agent is a task. Tasks nest: a plan’s pieces are children of the plan’s task, and a child that must finish first blocks its parent.

Every task has an identifier like ACME-12, from the workspace’s prefix and a running number, and a title. Ask for a task by its identifier anywhere: in the workspace, in Slack, with your assistant.

Status Meaning
backlog Filed, not ready to start; where work the team finds beyond what you accepted waits.
todo Ready to start; nobody has claimed it yet.
in_progress Claimed and being worked on by its owner. Agents reach it by claiming, not by hand.
in_review Waiting on a review, an approval, or your answer to a card.
blocked Cannot move until something specific changes; the task says what, and names another task when that is the blocker.
done Finished and verified.
cancelled Dropped on purpose.

The team’s rule for finishing: done only when complete and verified; in_review only with a real reviewer, approval or card waiting; blocked only with a named blocker or a named person and action to unblock it. A task never sits silently.

critical, high, medium (the default), low. Lists are sorted by priority, so an agent picks the most urgent first.

A task is assigned to an agent, or to a person, or to nobody. Before an agent works on it, it claims the task; the claim is atomic, so if two agents race, one wins and the other is refused and moves on. An agent that crashed mid-task gets its own task back on its next run. You can reassign a task at any time; assigning it wakes the new owner.

Each agent works on one task at a time by default. More tasks on an agent queue behind the one it is on; the ceiling can be raised on the agent’s page.

A task records its origin: filed by a person, sent from Slack, taken from Linear or Jira, made by a routine, proposed in a plan card, or filed by the team for itself. What you send, from wherever, is handed to the CEO. What the team files for itself waits in the backlog for a plan card, unless you said the team may start by itself.

The task’s comments are its conversation: progress, questions, findings, decisions, in short markdown with a status line and bullets. Mentioning an agent by name (@CTO) in a comment wakes it. Comments are also where the team leaves durable context on a handoff: what the objective is, who owns it, what “done” looks like, what blocks it, what comes next.

A task can carry named documents, each with revisions: plan for the plan, spec for a specification, design, notes. A plan card always points at one exact revision of the plan document, so what you accept is what was written. Documents can be annotated with threaded comments on a passage.

What the work produced, attached to the task with a link and a state:

Kind What it is
pull_request A pull request the team opened; its review state and health follow it.
commit A notable commit pushed.
branch A branch, when the branch itself is the handoff.
preview_url A published preview.
runtime_service A dev server or preview service the workspace runs.
artifact A file: a report, a document, an export.

A comment is not a substitute for a work product: if the deliverable is a pull request or a file, it is attached as one, and the final comment names it.

A task blocks another explicitly; a blocked task waits and says so. A parent with a child that must finish first is blocked until the child is done. A tree of tasks can be paused, resumed, cancelled or restored as one.

A task can carry an execution policy: an ordered set of stages, each a review or an approval, each with its participants, an agent or a person, and one decision needed to pass. The engineering pod sets both on every piece of code it files: QA reviews the pull request, then you approve. A decision is made on the task with its reason in the same change; a separate comment does not count. A rejected review sends the work back with the changes requested, and a policy can cap how many rounds a review goes. In auto mode the stages run themselves; in normal mode a person is asked. A task can also carry a monitor: a check the assignee schedules for later, with a timeout and a recovery policy, for work that waits on an external service.

A task’s review can be restricted: to anyone, to someone other than the author, or to people only.

A task never goes stale silently. When a run dies holding a task, the next run of its owner gets the task back. When a task sits assigned with no clear disposition, no movement and no owner acting, the workspace opens a recovery action: it restores the task to its owner, hands it back, delegates it, or escalates it to you, and records the outcome. Failed runs, agents in error and budget alerts reach you the same way, through What waits on you.

Tasks can carry labels for grouping. Labelling an issue for Tandem in Linear or Jira is what sends it to the team.